This is quite funny incident. I don't know how to classify this case whether it should go into funny thing or put it in this sentence 'poor customer' . Today, around late afternoon when I was about to have my first break, I turned up my head to check my boss as she always appeared out of no where wandering around like 'day vampire', doing her floor checking routine to spot-check on us. Hehe, last 2 weeks I was caught by her chit-chated with my colleague and for how many minutes (I don't know), she was standing right behind my cluster and watching me with my 'story telling session'..hahaha..that time I was busy talking to Haiza and the two others. It just weird seeing them slowly fixing their posture and no words came out while I kept talking as I gripped a packet of Maggie instant noodles in my hand, broke them into small pieces for snacking. Then I heard such a very smooth but unusual voice " CREATURE E (actually she called my name but won't tell what's my real name in here), don't talk to other ***".. mak! opps sorry Madam...my goodness. She got me!! and since then I increased my alertness of not becoming so chatty. So, back to the story.
Sharp at 3.35pm I clicked to 'meal break' aux and started my feet walking and 'visiting' other cluster before heading to pantry for my coffee. Then, I saw someone in the boss's room and knew from the glimpse of the body looks like a foreigner man in his fifties. Well, it is just a normal thing. I thought he must be one of the other big bosses whom came down from KL or somewhere. But, looking at my office mates and TLs, they were all wondering and everyone started guessing who he is. He seemed talking to boss seriously. I just ignored and went to pantry get my coffee brewed. Tettt...when I passed by TL area, now the man no longer in the room but already standing at S's cluster, one of my TL together with boss. They were now talking a bit louder and discussing about something. I got closer and pretending filled up the real time floor monitoring form at N's cluster and now I'm standing at the right point to have my ear on their conversations.
This is what I listened from my poor hearing, haha (so 'poret' of me)
"What is your registered name for the telephone line?" asked S but he didn't respond immediately as he pulled out his mobile phone from his pocket, maybe trying to get some information. The man looked so worried now that he wore his glasses on his face. I guess he faced the problem of getting those people understand his shortcoming and he tried to say something again.
F and J whom were also there confronting the man stood next to 'speechless Mdm El' which I think she had no idea at all what to do at that moment except hoping her staff could do something to figure out what is the problem.
"Do you meant wireless WEP key?" F suddenly popped out her question after all.
Without any second the man replied "Yeah, that's what I want!"
"Do you meant wireless WEP key?" F suddenly popped out her question after all.
Without any second the man replied "Yeah, that's what I want!"
Ohh...what a poor English man coming the our office just because of the WEP key. Pity him. He even brought his I-pad to explain why he failed to get connected to the internet using his I-pad for the past two weeks. It is just because of the WEP key that he is missing on. He is not missing it. He just didn't know that by just calling technical department, all dedicated Customer Service will help him to configure the modem and he will happily enjoy the connection later. Maybe he did call but he failed to give all the details that made him cannot be helped. He doesn't know his phone number and username. Haha..we all had no idea how he got his way to us and it seemed that he really worked on it, led him to Madam El's room and that's it all about the WEP key.
I smiled and walked hurriedly spreading the story to my other colleague.
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